Repairs

Goods returned for repair must be accompanied by a note indicating the nature of the suspected defect, showing clearly the returnee’s full name and address and giving proof of purchase from “The Company”. Repair charges will be incurred for any goods returned outside the manufacturers warranty period, goods damaged through misuse or goods returned as faulty for which no fault is found.  Minimum £20.

Returned Goods

Goods returned for credit will only be accepted at our discretion if they are in their original boxes, accompanied with our Returns Form, complete with instructions etc., undamaged and considered resalable to avoid incurring additional charges.  We cannot accept any special or engraved panels as returns for credit, this includes items which are not standard stock.  Inspection and restocking fees will be charged according to the following time frames.

Within 30 Days  . . . . . 10%
Within 60 Days  . . . . . 20%
Within 90 Days  . . . . . 30%

Under no circumstances, will items older than 90 days, be accepted as returns for credit. A minimum handling charge for all goods returned for credit at our discretion.